We ship using UPS, USPS and FedEx. Ground shipping "typically" takes 1-2 business days in the DC area to 1-5 days natiowide, depending on destination. Some carriers will deliver over the weekend or on holidays, however this is not guaranteed.

All gifts are made to order and may take 1-3 days to process. If you would like to confirm when a gift will ship call or text 301.799.4532 or email hello@capitalgiftbaskets.com and we will be in touch within 1 business day. We do not ship on weekends to avoid gifts sitting in shipper warehouses over the weekend where temperatures may be extreme. Please note that if you choose expedited shipping it is from the date your basket is created, not from the date on which you place the order.

Same day delivery is not available. Next day delivery may be available via Uber package based on the processing time required for your gift. These deliveries are subject to the prevailing Uber rate for package delivery plus a $5 tip. We will need an email with all the details including the recipient cell phone number sent to hello@capitalgiftbaskets.com. Uber will send a code to the recipient that will then be used to retrieve the package upon delivery. The recipient must be present to accept the gift.

You will see options for expedited shipping on the checkout page. Please note that if you choose expedited shipping it is from the date your basket is created, not from the date on which you place the order. Contact us to discuss when your gift will be shipped or if you have concerns about the delivery date.

Our gifts are made in small batches and to order. We occasionally need to swap an out-of-stock item for something similar. Rest assured any substitution will be of equal or greater value and equally delicious!

Yes! We have a team working for us in Arizona which allows us to ship wine. Wine gifts will not ship from Maryland due to local laws.

During warm weather months (typically May-September) the chocolates contained in gift baskets may be substituted to avoid damage due to melting.

Unfortunately we can not accept returns of gift baskets, but if something is damaged please contact us immediately so that we can evaluate the issue.

Yes, however often gifts are shipped to the receiving department and then need to be taken by hospital/hotel staff to the patient. We are not responsible for a gift basket becoming lost or misplaced once it is delivered to the hospital/hotel.

No, a street address is required for all orders.

We love charitable causes. TWe believe that nothing in life matters more than what you do for others. Each year, we allocate a certain amount of funds to support community activities through donations and discounts. We would love to say “YES!” to every request, however they have become so numerous that they exceed our financial capabilities. The requestor must meet the following criteria 1) be a current year Capital Gift Baskets customer and a 501c-3 organization which benefits people in the DMV area. If your organization meets these criteria, please contact us for an application.

Our design studio does not have a regular retail schedule. It is where we design and create many of our gifts. Stay tuned to our events page for in-person shopping events. Also, sign up for our newsletter to be informed about any upcoming shopping opportunities.